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World Wide Technology Sr. ServiceNow Developer in Costa Rica

Qualifications

  • Bachelor’s or master’s degree preferably in Computer Science or Computer Information Systems OR equivalent experience and/or certification

  • 5+ Years as a ServiceNow Developer

  • Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.

  • Experience Integrating ServiceNow with external systems using JDBC and various Web Services is preferred: JSON, XML, REST, SOAP, etc.

  • Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, AppDev Engine preferred.

  • Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages)

  • Ability to configure flows and workflows.

  • Ability to create and maintain Service Catalog

  • Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process.

  • Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful.

  • Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles.

  • Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations.

  • Ability to be self-directed and self-motivated with the ability to work independently.

  • Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically.

  • Collaborative, team-oriented, and possess strong interpersonal communication skills.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

  • Additional Perks: Employee Assistance Program, Employee Discount Program and more!

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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