Job Information
World Wide Technology Customer Success Manager (Federal) in St. Louis, United States
Qualifications:
Extensive experience (5+ years) in the fields of Customer Success, Sales, BD, Project Management, Operations, IT, or Business Analysis
Direct experience supporting and engaging customers within the PubSec market is required; Federal customer experience is strongly preferred
Functional understanding of Cisco Enterprise Agreements, products and solutions
Ability to solve problems quickly and take a “common sense” approach to challenges
Capability to perform comfortably within an ambiguous and quickly changing environment
Experience dealing with all levels of Corporate structure
Strong internal motivation and passion for learning
Strong project or process development skills
Experience dealing with all levels of Corporate structure
Ability to prioritize and organize effectively and manage multiple projects and assignments
Ability to develop strong working relationships with peers and project members
Entrepreneurial mindset
Ability to analyze and interpret data
Critical thinker with a common-sense skillset
Education:
- Undergraduate Degree in a related field or equivalent work experience is required
Up to 20% nationwide Travel is possible
Want to learn more about Customer Success? Check us out on our platform: Customer Success - WWT (https://www.wwt.com/customer-success)
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently abled
Preferred locations: MO, FL, NC, TX, AZ, MA, VA, OR, AL, LA, GA, NV, MN, OH, MI, WI, IA, SC
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.