Job Information
World Wide Technology Sales Ops Analyst - COSTA RICA in Costa Rica
Serve as knowledge owner for Sales Operations.
Lead simple to moderate complex sessions to analyze, diagnose, and resolve unpredictable and varied problems using a variety of methods, tools, and resources.
Advise application design alternatives and business process change opportunities.
Connect user needs to emerging technology in order to acquire or design tools, techniques, and approaches that allow Sales Operations and the End Customer to realize optimal results.
Lead root cause analysis and resolution for complex problems.
Effectively work with team to maximize productivity for the project / program.
Participate in designing end to end solutions with the business, IT, and other stakeholders.
Work with technical counterparts to provide functional details of ask to deliver a technical solution.
Travel may be required.
Qualifications:
B.A., Business, Finance, Information Technology or other related field or equivalent work experience
4-5 years in business or analyst position required
Working knowledge of Salesforce, Order Orchestrator, Oracle, and the Lead to Quote process.
Tableau or similar data visualization software experience strongly preferred.
Investigative ability, critical thinking, analytical, and problem-solving skills are required
Excellent organizational skills, oral/written communication, and follow-up skills are required
Ability to manage several projects at one time and work independently to meet deadlines
Availability to travel to support other regional offices
Must have a passion for learning and continued education regarding our go-to-market strategy, our processes and the Information Technology industry
Ability to prioritize and perform work in required time frames
Capacity to multi-task and adapt to change
Ability to communicate effectively and in a timely manner
A willingness to do whatever it takes to get the job done
Proactive attitude and work ethic
Must be a team player
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
Additional Perks: Employee Assistance Program, Employee Discount Program and more!
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.